rpblox Privacy Policy

This page describes what we collect when you use rpblox and how we keep that data protected. We take data security seriously because your personal information—your email, identity documents, and payment details—underpins every transaction on our platform.

When you open an rpblox account, we collect information necessary for account setup, payment processing, and legal compliance. We store this data securely using industry-standard encryption. We do not sell your information to third parties, and we do not share it beyond what local law or payment processors require. This policy outlines exactly what we collect, how we use it, and what rights you have.

Our commitment is transparency: you should know what data we hold, who can access it, and how long we keep it. If you have questions about your data or how we handle it, our support team is available to help.

What We Collect When You Join rpblox

Account Information

When you sign up on rpblox, we collect your email address, full name, date of birth, and contact phone number. We ask for this information to create your account, verify your identity, and contact you if we need to clarify account details. We also collect your residential address during the identity verification process—this is required by law to comply with anti-money-laundering regulations.

We do not collect unnecessary personal information. We do not ask for your employment history, social media profiles, or browsing habits outside rpblox. Our data collection is limited to what we need to operate the platform securely and legally.

Identity & Verification Documents

To verify your identity, we ask you to upload a government-issued ID—typically a passport or national ID card. We use this to confirm that the name and date of birth on your account match your official documents. We store these documents securely on encrypted servers. We do not use them for any purpose beyond identity verification; we do not share them with marketing partners or third-party analytics firms.

If you are in Jakarta, Surabaya, Bandung, Medan, or Semarang and open an rpblox account, the same identity verification applies. Your documents are handled with the same security standards regardless of your location.

Payment & Transaction Data

We collect information about your deposits and withdrawals on rpblox. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet), we record the amount, date, and payment method. We do not store your full card number or full bank account details. Payment gateways handle those sensitive details separately and send us only a confirmation that the transaction succeeded.

We keep transaction records to process refunds if needed, to comply with anti-fraud checks, and to help you dispute transactions if something goes wrong. You can see your complete transaction history in your rpblox account dashboard.

Gameplay & Activity Data

We collect data about your gameplay on rpblox—which games you play, your wagers, your wins and losses, and when you log in. This data helps us calculate your weekly cashback, track your tier progression, and manage promotions. It also allows us to detect fraudulent activity, such as bonus abuse or account takeover attempts. You can view your activity log in your rpblox account at any time.

Device & Browser Information

We collect information about the device and browser you use to access rpblox—your operating system, browser type, IP address, and device model. We use this data to optimize rpblox performance across different devices and to detect unauthorized access to your account. If someone tries to log into your rpblox account from a new location or device, we flag it and may ask you to verify the login.

We do not use this information to build a profile of your behavior outside rpblox. We collect it only to secure your account and improve our service.

rpblox Data Usage, Storage & Your Rights

How We Use Your Data

We use the data we collect on rpblox for specific purposes: to operate your account, process deposits and withdrawals, calculate promotions and cashback, prevent fraud, and comply with legal requirements. We do not use your data for marketing purposes without your explicit consent. We do not sell your email list to third-party marketers or use your data to target you with ads outside rpblox.

If you opt in to marketing emails from rpblox, we send you information about promotions, seasonal offers (like Idul Fitri or Idul Adha specials), and new game launches. You can unsubscribe from these emails at any time by clicking the unsubscribe link in the email or by updating your preferences in your rpblox account settings.

Third-Party Processors

We work with third-party payment processors to handle your deposits and withdrawals. These processors may see your payment method, amount, and account name, but they do not store your full card details or bank account numbers—payment gateways encrypt that data separately. We have data-processing agreements with all third parties to ensure they follow the same security standards we do.

We may also share anonymised data with game providers to report on game performance and fairness. This data does not identify you personally; it is statistical information about how many players engaged with a game and at what wager levels. Game providers use this to optimize their software and verify that random number generators are functioning correctly.

Data Location & International Transfer

Our rpblox servers may be located outside Indonesia. When you use our platform, your data is transmitted to and stored on servers that may be in other countries. These servers are secured with encryption and access controls. By creating an rpblox account and agreeing to our terms, you consent to this international data transfer. If you are in Jakarta, Surabaya, Bandung, Medan, or Semarang, your data is still subject to the same encryption and security standards regardless of server location.

Your Rights on rpblox

You have the right to request access to the data we hold about you. You can ask us to provide a copy of your personal information, gameplay history, and transaction records. To make this request, contact our support team through your rpblox account. We will provide the information within a reasonable timeframe, typically within 10 business days.

You also have the right to request correction of inaccurate data. If your name or address is wrong in your rpblox account, contact support and we will update it. You may request deletion of your account and associated data, though we may retain transaction records as required by law for anti-money-laundering compliance.

Cookies & Tracking

We use cookies on rpblox to remember your login status, store your language preference, and track your session. These cookies are essential for the platform to work. We also use analytics cookies to understand how users navigate rpblox—which sections are most popular, where players encounter issues, and how to improve our interface. You can disable cookies in your browser settings, but some features of rpblox may not work properly without them.

We do not use third-party tracking cookies to follow you outside rpblox. Analytics data is collected internally and used only to improve our platform.

Data Security & Breach Notification

We protect your data using industry-standard encryption (TLS/SSL for data in transit, AES-256 for data at rest). Our servers are secured with firewalls, intrusion detection systems, and regular security audits. Only authorised rpblox staff can access your account data, and access is logged and reviewed.

In the unlikely event of a data breach, we will notify you immediately by email and through your rpblox account. We will explain what data was compromised, what steps we have taken to secure it, and what you can do to protect yourself. We will also notify relevant regulatory authorities if required by law.

Data Retention

We keep your account data for as long as your rpblox account is active. If you close your account, we retain your transaction history for five years to comply with anti-money-laundering regulations. After five years, we delete or anonymise your personal information. Gameplay data may be retained longer in aggregated, non-identifying form to analyse game performance and fairness.

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